It is inevitable that all timepieces will require periodic
servicing: That is why ZMW offers its Premium Service, for those collectors who
desire to own a vintage watch that will become more than just a cabinet curio.
The Premium Service offers to return your newly acquired watch to peak
condition cleaned and adjusted from the outset. Every such watch is
meticulously checked for optimum performance and only when satisfied, will ZMW
award it with a 12 month warranty. During the Premium Service, every effort is
made to retain the historic integrity of the watch, so whilst cleaning will
take place, there will be no automated polishing or buffing. Most watch
collectors would agree that a level of age wear and patina is a desirable
quality, preferable to having all trace of the former owners service wear
Remember, our posted images show timepieces in their
present used condition, just as they were obtained, displaying the grime from
years of former usage. Accordingly, any watch that does undergo our optional
Premium Service, will become not just mechanically but cosmetically superior to
its former self. The painstaking work necessary to achieve Premium Service
status, also guarantees substantially no loss of authenticity to your vintage
timepiece (excepting the possibility of having a watch glass, winder or seal
replaced where necessary). Even if a part does require replacing, ZMW extends
every effort to keep watches original by accessing only stocks of genuine
surplus parts. The one and only liberty to restoration that ZMW may
contemplate, is in having the watch hands recoated, should the luminous paint
of the originals be lost or cracked. The recoating compound used closely mimics
the original luminous, but is an inert non-hazardous substance. This process
serves to make the hands appear to be like unspoiled originals. This element of
the Premium Service is undertaken on buyers request.
Generally speaking then, once a Premium Serviced watch has
been thoroughly overhauled, not only will it look good, it will also become
suitable for careful daily wear. The usefulness of your collectable vintage
timepiece will have been extended, protecting your investment from undesirable
mechanical wear saving you from a potentially costly imminent repair!
Naturally there is a charge for this comprehensive and fussy attention to
detail, but ZMW believes the modest cost to be a worthwhile investment.
The additional fee for the Premium Service is noted
against each watch where the in-house service is immediately available. The fee
for this service is calculated to be at a competitive rate. Sometimes though,
due to a shortage of immediately stocked spares, the Premium Service may not be
offered for some of our timepieces. When this is the case, should you still
desire your watch to be serviced, you are asked to consult with ZMW as to the
feasibility of your request.